At Sprindesk, we always try our best to make sure that can make our website as much secured as possible. But sometimes, keeping up with the latest things in web security can be a really daunting job as new vulnerabilities can appear almost every day in both new and old services. But we have a great community of highly skilled users, especially in the technical field. Therefore, we always encourage our users to report the security vulnerabilities immediately whenever they find. Now let’s have the details of the security system that we offer:
For the clients:
To hire the right people every time:
- Looking at the reputation of the freelancers: Top rated programs, Job Success scores and the detailed information mentioned in the profile can make it actually easy for the clients to find out freelancers, who have stellar work histories.
- Chatting with team: Here at this company, we offer the clients the ability to have real time conversations both before and after hiring a freelancer. The main goal of this feature is to keep the expectations clear and communications open to have a successful and safe workplace.
Keeping the work secured:
- Fixed price security: At Sprindesk , we allow our clients to double check the finished jobs once the milestones are met and before releasing pre-funded payments to the freelancers.
- Hourly payment security: For this purpose, we offer the clients separate work diaries, which ensures that an hour paid is an hour worked. This thing offers them an easy to access billable time system with complete work details along with in-progress screenshots.
Help and support:
- 24/7 assistance: We facilitate our clients with the assurance that they can get complete assistance from our customer support network 24/7 from anywhere. The customer support team will surely assist you to solve all the issues that you are having.
- Dispute related assistance: Though there is a least chance of happening disputes in our site, but in case any dispute occurs, our customer support team will definitely help you by offering complete dispute resolution.
For the freelancers:
To get hired by the right people every time:
- Look for the reputation of the clients: Remember one thing that your level of success is only measured by doing good work for great clients. Therefore, before you start work with any client, double-check his/her trustworthiness by following the details mentioned in profile. Besides, you can also leverage the marketplace feedback system offered by us to browse comments of those freelancers, who have worked with that client previously.
- Chat directly with the client: At this site, we allow the freelancers to have direct conversations with their clients in real time before and after getting hired. It is because we believe that it is only possible to get a safe and successful workplace by keeping the expectations clear and communications open.
Keeping the work secured:
- Fixed price security: At Sprindesk , the projects are well funded. This thing ensures that your work is properly funded before the freelancers even start working on the milestones of the clients.
- Hourly payment security: For this purpose, we offer the freelancers separate work diaries, which ensures that an hour paid is an hour worked. This diary ensures that the freelancers are paid for the hours worked, who log the hourly time.
- Privacy on the terms: Here, we offer the freelancers complete freedom to decide whether they want to keep their profile and work history private or public. Besides, they are also able to change the privacy settings anytime in the profile settings.
Help and support:
- 24/7 assistance: Here the freelancers can always get complete assistance from the customer support network anytime and from anywhere. They are always ready to assist you in solving all types of Sprindesk related issues.
- Assistance in case of any dispute: Though there is a least chance of happening disputes in our site, but in case any dispute occurs, our customer support team will definitely help you by offering complete dispute resolution.Apart from that, we also help by offering:
- Dedicated workroom: We also offer a dedicated workroom facility to both the clients and freelancers, where they can collaborate, communicate on the job and can also share files and maintain an audit trail. Only people with approved access and the guests invited by them can access to this workspace. This workroom is well equipped with all the tools that ensure that the projects run on schedule and totally smoothly.